After ordering on our website, you have to reconfirm that we are able to issue the requested tickets by calling our office. Otherwise the tickets will not be issued even though you provided all the information.

• It is important that the billing address and phone number you provide are the address and

phone number that your credit card company has on file for you. We will not be able to

process your order if the information provided does not match.

• Most tickets are E-Tickets and will be issued as E-Tickets whenever possible. If tickets

have to be issued as Paper Tickets, there will be an additional shipping charge of $14.99

to ship via FedEx/UPS/DHL.

• All ticket purchases are final and cannot be cancelled.

• All ticket purchases are non-refundable, non-exchangeable and non- transferable.

• Usually ticket exchanges once they are issued can not be made and will always incur

substantial penalties, which may exceed the original cost of the ticket purchased. Please

contact us for any assistance

• In some cases tickets do not qualify for frequent flyer mileage accrual or upgrades. Please

check with individual Airline for details

• Seat assignments can be arranged through our service center or contacting the airlines

directly or will be made at the airport on the day of departure.

• We require an U.S. Billing and Delivery address.

• If this is an international trip, special travel documentation like visa may be required for

each traveler. You are solely responsible for any and all such documentation.